www.glmo.net

Return/Exchange Policy

We want you to be completely satisfied with any purchase that you make with GLMO; if you're not, we will make it right.

Returns
All returns should be sent to GLMO, by an insured/trackable method, to the following address:
GLMO - Returns
250 Huron Ave
Port Huron  MI  48060

Returns made within 30 days of the original purchase will be credited back to the credit card originally used for the purchase; returns made after 30 days will be issued a store credit. Please take a moment to fill out this form and allow up to seven (7) business days from the date of your return's arrival at GLMO for it to be processed. Special Order items may incur a restocking fee of up to 20% of their retail value and all items must be in new, unused condition.

Exchanges
All exchanges should be sent to GLMO, by an insured/ trackable method, to the following address:
GLMO - Returns
250 Huron Ave
Port Huron  MI  48060

Exchanges can be made within 30 days of the original purchase date. Simply fill out this form (which is also printed on the back of your invoice) and send back the item(s) that you would like to exchange; we'll process your exchange within seven (7) business days after it gets back to us. Any difference will be refunded to the credit card originally used for the purchase – if your new item cost more than your old item, be sure to include the credit card information you'd like us to use for return shipping or any additional costs (as indicated on the exchange form).

Additional Notes for Returns and Exchanges
Before you use your new product(s), take a moment to be sure you have the right fit. Test new apparel/footwear in a clean, indoor area with the under and over layers you intend to generally wear. Go through the full range of motions, postures and functions you intend to subject each item to. Hardware and accessories should be laid out prior to installation to create a mock up of the application. Do not install or use items until you are satisfied they are correct and appropriate for their intended use.

Returned or exchanged items must be new, unused and in original condition and packaging with the manufacturer’s tags still attached. Cut, monogrammed, made-to-order items and DVD/CD/Videos are not returnable.